One of the cool features of Microsoft  0ffice 365 is the App launcher. With the app launcher, we can basically create shortcuts to any application which is hosted within or externally to the O365 subscription. By default, when we provision a CRM instance a short cut will be created for the new D365 “home for all your business apps”
But what if you want to create a dedicated tile, that instead of taking the user to the “home for all your business apps”, it takes the user directly to the Production CRM instance or if there are multiple instances hosted within the  subscription e.g. Dev, Test which will take the user directly to the desired CRM instance.

This where 0365 provides the capability to create custom tiles for the app launcher. You can add your own custom tiles to the app launcher that point to SharePoint sites, external sites, legacy apps, and more. The custom tile appears under the app launcher’s All apps, but you can pin it to the Home apps and instruct your users to do the same. This makes it easy to find the relevant sites, apps, and resources to do your job.

How do we do it ?

  1. Sign in to Office 365 with your  account.
  2. Select the app launcher icon  and choose Admin.
  3. In the Office 365 admin center, search for tiles or use the left navigation pane by choosing Settings > Organization profile > Add custom tiles for your organization.
  4. Choose+ Add a custom tile.
  5. Enter a Tile name for the new tile. The name will appear in the tile.
  6. Enter a URL for the tile. This is the location where you want your users to go when they click the tile on the app launcher.
  7. Enter a Description for the tile. You see this when you select the tile on the My apps page and choose App details.
  8. Enter an Image URL for the tile. The image appears on the My apps page and app launcher.
    TIP: The image should be 60x60 pixels and be available to everyone in your organization. You can, for example, put it in a library on a SharePoint site and generate an anonymous guest link to use as the URL. You may need to first enable external sharing.
  9. Choose Save to create the custom tile.

Promote the tile to the Home tab

  1. Select the app launcher iconand select the Home
  2. Locate the new tile for your app, select the ellipsis, and choose Pin to home.

NOTE: If you don’t see the custom tile created in the previous steps, make sure you have an Exchange Online mailbox assigned to you and you’ve signed into your mailbox at least once. These steps are required for custom tiles in Office 365.

Hope this solution will come handy in your day to day consulting work . Please feel free to ask any questions.

Sahan Wijayasekera