The value of a person-centred approach is increasingly recognised and for many health and social care workers, engaging in a meaningful way with people and communities is already part of their intrinsic motivation.
This is also seen through practices like health coaching, motivational interviewing, co-production and care and support planning. However, it's often less clear how best to develop the workforce to enable them to put person-centred approaches into practice and to create sustained behavioural change.
Induction
Standard five of the Care Certificate, the standards for new staff in health and social care roles, focuses on working in a person-centred way.
Find out more about the Care Certificate
Person-centred approaches core skills education training framework
Skills for Health, Health Education England and 大象传媒 have developed a framework to support person-centred approaches for the health and social care workforce.
This approach, outlined in the , puts people, families and communities at the heart of health, care and wellbeing. It encourages people to speak with staff about what is important to them, helping to develop a shared understanding of what matters to them.
SEE ME learning resources
大象传媒 has produced resources in partnership with MiXiT, a theatre company and care provider recognised for their work towards creating a more person-centred inclusive society.
These learning resources include personal stories from people drawing on care and support and their families, so you get a real understanding of what truly matters to them. They aim to support you in exploring your current practice and consider how you might improve your person-centred approach to care.
You should use these learning resources with the utmost respect for the people who have openly taken part in their development. These resources have been created because MiXiT members are passionate about creating change to achieve a more inclusive society.
PDF - 101kb
This resource can be completed individually or used as part of a discussion. Watch the videos below related to each part before taking time to reflect on the questions.
PDF - 568kb
These people profiles will give you a better understanding of each person who’s participated in its development.
Part one
Hear from MiXiT about how they use theatre as an opportunity to influence and change practice.
Part two
Members of MiXiT tell us what's important to them and their families.
Part three
Members of MiXiT explore what's important when we're working together.
NICE: People's experience using adult social care services
NICE have developed a quality standard that covers the experience of adults using social care services. It applies to all settings where people use social care services, including people's own homes, residential care and community settings. Its aim is to help people understand what care they can expect and to improve their experience by supporting them to make decisions about their care.